Trịnh Ngọc Anh
Posts : 10
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Join date : 2014-03-21
Age : 31
Location : De La Thanh, Dong Da Dictrict
 |  Subject: GLOBAL WORKFORCE TRANNING  Wed Apr 23, 2014 11:41 pm | |
| Companies everywhere deliver products and service to their customers using a multi-cultural workforce, whether or not they are global companies. Employees, managers and executives need to be able to work productively with people different from themselves - people who want the same things - safety, security, a good job, a decent wage, and interesting work - but who may have different perspectives on what makes a good manager, on how best to resolve conflict, on what is important in getting the job done or in helping the customer even if it takes a long time. To be effective across borders, organizations and employees at all levels need to broaden their collective understanding of other cultures and the needs of people from these cultures. Some examples of global workforce development include:
- Managers need to know how to motivate and organize people from a variety of cultural backgrounds
- Sales people need to know how to build relationships, negotiate and sell across cultures
- HRD specialists need to understand how best to develop the capability of employees in countries other than their own.
- Employees need to be able to work effectively with a wide variety of types of people
- Financial advisors need to understand how differences among cultures impact ethical conduct in their area of responsibility.
- Contact center offshorers need to know how to provide effective learning and development in other geographies and cultures on client-specific products and processes while maintaining high quality customer service levels.
Ambitious companies across the world recognize the opportunities that the global market place offers them. ITAP can help your company achieve its global ambitions intelligently, effectively, rapidly.
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XiaoDree
Posts : 7
Points : 15
Thanked : 6
Join date : 2014-02-20
| | Subject: Re: GLOBAL WORKFORCE TRANNING Thu Apr 24, 2014 10:28 pm | |
| Here are some of my supplements
Cross-cultural Training and Development:
Contact Center/Call Center Development:
Global Diversity Development:
Business Ethics Practice |
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Trịnh Ngọc Anh
Posts : 10
Points : 24
Thanked : 0
Join date : 2014-03-21
Age : 31
Location : De La Thanh, Dong Da Dictrict
| | Subject: Re: GLOBAL WORKFORCE TRANNING Thu Apr 24, 2014 10:34 pm | |
| Thank for your suggestions Thái Anh! I got more information about this problem!^^ |
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| | Subject: Re: GLOBAL WORKFORCE TRANNING | |
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