1. Meeting and Greeting
In any public meeting, when you want to introduce people to each other, you should introduce people in lower positions with people in higher positions, meaning you have to mention the name of people in higher position first. For example, you want to introduce your Directors - Mr. Hoang with new staff - Thanh, suitable form is: "Mr. Hoang, here is a new marketing department employee, Thanh"; then say "Thanh, Mr Hoang is our sales director"
If you need to introduce two people have equal roles, please mention the name of someone you know better or closer.During the introduction, if you unfortunately forgot the name of someone, do not panic. You should apologize and ask their name again, this time trying to remember okay!
2. Shaking Hand
Handshake at the first meeting always make a strong impression on others . A weak handshake is equated with a lack of confidence, timidity or apathy, lack of respect. Therefore, look into the eyes of their opponent and shook hand firmly. You have to show confidence, frank and professional communication at the first time.
For women, especially Asian women often shy and passive in communication. Keep in mind that, in business, men and women are equal. So take the initiative to shake hands. When you show your confidence, partner / customer will trust you more.
3. Listening and Sharing
Focus fully on the speaker, his or her body language, and other nonverbal cues. If you’re daydreaming, checking text messages, or doodling, you’re almost certain to miss nonverbal cues in the conversation. If you find it hard to concentrate on some speakers, try repeating their words over in your head—it’ll reinforce their message and help you stay focused.
Avoid interrupting or trying to redirect the conversation to your concerns, by saying something like, “If you think that’s bad, let me tell you what happened to me.” Listening is not the same as waiting for your turn to talk. You can’t concentrate on what someone’s saying if you’re forming what you’re going to say next. Often, the speaker can read your facial expressions and know that your mind’s elsewhere.
Subject: Professional Communication 
Thu Apr 24, 2014 3:44 pm
