there are 5 phases of conflict:
- latent conflict: the conflict underlying consitions that can trigger a conflict
- Perceived conflict: the conflict occured when the involved parties become aware of their differences and effects to experience significant frucstration.
- Felt conflict:the conflict haapened when the pariticipants become ego- involved and access their individual motives, the importance of the problems
- Manifest conflict:it is happened when the actual conflict behaviors are exhibited.
- Conflict aftermath: is a result of the complex ineractions of the previous ,means when results are evaluated as being counterproductive.
=> all of them have an impact on the outcome of any conflict situation