Huyền Trang
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Join date : 2014-02-22
Age : 30
 |  Subject: Conflict Management Through Communication  Tue Mar 25, 2014 9:57 pm | |
| Have you faced to a conflict in your life? I believe that your answer is yes because it occurs regularly in everyday situations and can vary in level and intensity, even you cannot recognize it. What do you often do as you have the conflict? I personally think that one of the best way to manage conflict is communication. However, it is really best tools in managing conflict if you do it the right way.
First of all, you should be active listening because you can manage conflict easily by making others feel heard when you listen them actively. Active listening is a process of hearing and attending to what people tell you, then repeating what they said in your own words. One of the reason for occurring conflict may be hearing attitude. For example, when you argue with others the solution of the problem, if you do not listen their arguments, conflict can occur completely. Therefore, listening reduces space for misunderstanding. By repeating others' words, you show them you are paying attention to them and give them a chance to correct your interpretation based on their perspective. In the end, you create a less defensive and more accepting atmosphere conducive to resolving conflict.
Secondly, limiting stress’ impact is a good way to manage conflict. Stress reduces your ability to think clearly, understand your and others' emotions and listen to others effectively. It affects directly communication. Keeping your emotions relaxation can communicate efficiently with others to manage conflict.
Thirdly, understanding your emotions during conflict will help you communicate better. If you are unaware of your feelings, you create the capacity for them to influence more of your thinking and communication. During conflict, take a moment to assess your feelings. By working to understand your feelings, you are able to think more clearly but also communicate better. Keeping your emotions in check begins with knowing them and ends with more effective conflict resolution.
In conclusion, having many way to manage conflict and many way to communicate in the life. Nevertheless, when you utilize tools that make others feel heard and reduce the impact of emotions, you create an environment more conducive to effective conflict management. Thus, managing conflict through communication is an interesting way so that relationships are better.
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